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Read What Customer
Says:
 Reviewer:
Robert from Kent County,Michigan
" Fashion on the course - This is my fifth pair of Tommy's & they are all fine. Easy to clean & ,since Tommy doesn't tell you, spikes are simple metal small thread. Some breaking in is needed but, afterwards, like most upscale European shoes(they are made in
Spain), they conform to your foot like a glove with no friction points. Oh, sorry, but I got the LAST pair in my size here at Zappos.
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Reviewer: Bill F., February 28 2007
" After ordering a bunch of shoes from you that fit perfectly, I just received a pair (different brand than I usually order) that is too big. I dreaded having to go through the return process. Recently, I have had to seek customer support from some other outfits and the thought of having to go through another round of calls was frightening me and I hadn't even started. Short story shorter, at first I was simply amazed at how easy it was to process the return, just a few clicks of the mouse. But after I thought about it, I realized that the easy return procedure is just one more way that Zappos excels. Think about it: I had the potential for being unhappy and yet the ease of the process made me like it. Your company is the absolute best for Internet shopping; the absolute best!! If every company was like yours, we'd be infinitely closer to world peace. Much thanks
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